1. Error Code: 0x9A

Error Message:

General Hardware Error (often caused by a paper jam or a malfunction).

Cause:

This error can occur due to paper jams, foreign objects inside the printer, or an issue with the printer’s hardware.

Solution:

• Turn off the printer and unplug it from the power source.
• Check for any paper jams in the paper tray, feed path, or inside the printer.
• Look for any foreign objects, such as paper clips, that might be blocking the printer’s mechanisms.
• Once clear, plug the printer back in and turn it on.

2. Error Code: 0x97

Error Message:

Hardware Failure (usually an internal component malfunction).

Cause:

This error indicates a serious internal malfunction, possibly due to a defective printhead or another hardware issue.

Solution:

• Turn off the printer and unplug it from the power socket.
• Wait for a few minutes, then plug it back in and turn it on.
• If the issue persists, try resetting the printer to its default settings (refer to the user manual for how to do this).
• If the problem continues, contact Epson support for further assistance or service.
• This error indicates a serious internal malfunction, possibly due to a defective printhead or another hardware issue.

3. Error Code: 0xE5

Error Message:

Ink Cartridge Error.

Cause:

The printer is unable to recognize the ink cartridges, possibly due to improper installation or an issue with the cartridge chip.

Solution:

• Ensure that the ink cartridges are properly installed.
• Remove the ink cartridges and reinstall them to make sure they are seated correctly.
• Check if the ink cartridges are empty or expired and replace them with new ones if needed.
• Restart the printer after replacing or reinstalling the cartridges.

4. Error Code: 0x11 or 0x13

Error Message:

Paper Jam.

Cause:

A paper jam is preventing the printer from functioning properly.

Solution:

• Open the printer cover and carefully remove any jammed paper from the paper feed path.
• Check the rear of the printer for any stuck paper.
• If the paper is torn, remove any small pieces left inside the printer.
• Once cleared, reload paper into the tray and press the “Resume” button to continue printing.

5. Error Code: 0x91

Error Message:

Paper Feed Error.

Cause:

The printer is unable to feed paper properly, which could be due to improper paper loading, an issue with the paper type, or a mechanical fault.

Solution:

• Make sure the paper is loaded correctly and aligned in the paper tray.
• Check if the paper is curled, damp, or of the wrong type.
• Ensure that the paper tray is not overfilled and that the paper is not jammed.
• Reload the paper in smaller quantities and try again.

6. Error Code: 0x69

Error Message:

Print Head Error.

Cause:

This error typically indicates a problem with the print head, which might be clogged or malfunctioning.

Solution:

• Run the printer’s built-in cleaning utility to clean the print head (found in the printer settings on your computer or through the printer’s control panel).
• Perform a nozzle check to see if the printhead is clogged.
• If cleaning doesn’t help, remove the print head (if accessible) and clean it gently with a lint-free cloth and warm water.
  

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7. Error Code: 0x10

Error Message:

Ink Tank Error.

Cause:

This error occurs when there is a problem with the ink tank, such as a malfunction or low ink level.

Solution:

• Check the ink levels on your printer’s display or software.
• If any ink tank is low or empty, replace it with a new cartridge.
• Ensure that the ink tanks are properly seated and installed.

8. Error Code: 0xF4

Error Message:

Printer Communication Error.

Cause:

There is an issue with the connection between the printer and the computer, either due to a problem with the USB cable or a network issue.

Solution:

• Check the USB cable and ensure it’s properly connected between the printer and the computer.
• If you’re using a network printer, ensure that the printer is properly connected to the network (Wi-Fi or Ethernet).
• Try using a different USB port or cable to resolve the issue.
• Restart the printer and computer to refresh the connection.

9. Error Code: 0x6A

Error Message:

Printer Overheating.

Cause:

The printer may have overheated due to excessive use or poor ventilation.

Solution:

• Turn off the printer and unplug it from the power socket.
• Let the printer cool down for at least 15-20 minutes.
• Ensure the printer is in a well-ventilated area and there is no dust blocking air vents.
• After cooling down, plug the printer back in and restart it.

10. Error Code: 0x12

Error Message:

Incorrect Paper Size or Type.

Cause:

This error occurs when the selected paper size in the printer settings does not match the size loaded in the paper tray.

Solution:

• Ensure that the paper size loaded in the printer matches the selected paper size in the print settings on your computer.
• Adjust the paper guides in the tray to fit the paper size properly.
• If necessary, select the correct paper size from the printer’s settings menu.

General Troubleshooting Tips:

• Restart the Printer: Turn off the printer, wait for 10-15 seconds, then turn it back on.
• Check for Obstructions: Ensure there are no foreign objects or paper scraps inside the printer.
• Update Drivers: Make sure your printer drivers are up to date by visiting the Epson support website.
• Reset the Printer: If you’re encountering persistent issues, resetting the printer to its factory settings can sometimes help resolve errors.