1. Error Code: 1 – Ribbon Error

Cause:

This error occurs when the printer detects that the ribbon is not installed correctly, or there’s an issue with the ribbon sensor.

Remedy:

• Check if the ribbon is installed properly.
• Ensure that the ribbon is not tangled or jammed.
• Clean the ribbon sensor using a soft cloth.

2. Error Code: 2 – Paper Jam Error

Cause:

This error indicates that there’s a paper jam in the printer.

Remedy:

• Open the printer cover and carefully remove any jammed paper.
• Ensure that the paper path is clear, and no torn paper pieces remain inside.
• Check the paper roll to ensure it’s loaded properly.

3. Error Code: 3 – Media (Label) Detection Error

Cause:

This error is shown when the printer cannot detect the media (labels or paper).

Remedy:

• Ensure the labels are loaded correctly in the printer.
• Clean the sensor to remove any dust or dirt.
• If you are using non-standard media, ensure the sensor is calibrated correctly for your specific media.
  

  4. Error Code: 4 – Head Open Error

  Cause:

  This error occurs when the printer detects that the print head is open or not seated properly.

  Remedy:

• Close the print head if it is open.
• Make sure the print head is securely in place.
• Inspect for any damage to the print head and replace it if needed
  Printhead For Canon Pixma G2020 (CH-70 COLOR) – Garg Computers.
  Canon BH-70 Black Printhead – Garg Computers

  5. Error Code: 5 – Memory Overflow Error

Cause:

This happens when the printer’s memory is full and cannot process the job.

Remedy:

• Clear the printer’s buffer by restarting it.
• Reduce the file size of the print job if it’s too large.
• Update the firmware if necessary to improve memory management.
  

  6. Error Code: 6 – Communication Error

  Cause:

  The printer is not receiving the correct data from the connected device (computer, terminal, etc.).

  Remedy:

• Check the connection between the printer and the device (USB, network, serial, etc.).
• Verify the communication settings on both the printer and the device.
• Reboot both the printer and the computer.
  

  7. Error Code: 7 – Thermal Print Head Overheat

  Cause:

  The print head has overheated.

  Remedy:

  • Turn off the printer and let it cool down for several minutes.
  • Make sure the print head is not clogged or covered with debris.

Check for excessive heat buildup and ensure proper ventilation.

8. Error Code: 8 – Incorrect Firmware Version

Cause:

The printer firmware is outdated or incompatible with the current setup.

Remedy:

• Check the firmware version and compare it with the latest available from the manufacturer.
• Update the firmware as needed.

9. Error Code: 9 – Cutter Error

Cause:

This error is related to the cutter mechanism if your printer model includes a cutter for labels.

Remedy:

• Check for any obstructions in the cutter.
• Ensure the cutter mechanism is functioning correctly and that the blade is not jammed.
• Reset the cutter or replace if needed.

10. Error Code: 10 – Power Supply Error

Cause:

The printer is not receiving adequate power.

Remedy:

• Ensure the power cable is securely connected to both the printer and the power source.
• Check the voltage supply and ensure it is within the required range.
• If using a power adapter, check its condition and replace it if needed.
  

  Power Supply / Power Adapter For Canon Pixma GM2070 (QC5-6451) – Garg Computers

  General Troubleshooting Steps:

  • Reboot the Printer: Often, simply turning off the printer and turning it back on can resolve minor issues.
  • Check Printer Settings: Ensure that the correct media type, print mode, and other settings are selected.
  • Update Printer Drivers/Firmware: Ensure that both the printer drivers and firmware are up to date to avoid software-related issues.
  • Check for Physical Damage: Inspect the printer for any physical damage, especially around the print head, sensors, and media path.