1. Error Code: 0xE5 (Ink Cartridge Error)

Error Message:

The printer cannot detect the ink cartridges properly.

Cause:

This error occurs when the ink cartridges are not installed properly, are empty, or there is an issue with the ink cartridge chip.

Solution:

• Turn off the printer and unplug it from the power source.
• Open the printer cover and remove the ink cartridges.
• Reinstall the cartridges properly, ensuring they are seated correctly.
• If the ink cartridges are empty, replace them with new ones.
• If the issue persists, clean the contacts on the ink cartridge and inside the printer with a soft cloth.

2. Error Code: 0x9A (General Hardware Error)

Error Message:

A general hardware failure, often linked to paper jams or mechanical issues.

Cause:

This error is typically caused by a paper jam or a mechanical failure in the printer’s hardware.

Solution:

• Turn off the printer and unplug it from the power source.
• Open the printer cover and check for any jammed paper.
• Carefully remove any paper from the print path and check for any debris or foreign objects.
• After clearing any jam or obstruction, plug the printer back in and restart it.

3. Error Code: 0x10 (Ink Tank Error)

Error Message:

There is an issue with the ink tanks, such as low ink levels or faulty connections.

Cause:

The ink tanks may be low, incorrectly installed, or have a connection issue.

Solution:

• Check the ink levels via the printer’s control panel or the Epson printer software on your computer.
• If the ink is low or empty, replace the ink tanks.
• Ensure the ink tanks are properly installed and seated correctly.

4. Error Code: 0x97 (Print Head Error)

Error Message:

There is a problem with the printer’s print head.

Cause:

This error occurs when the print head is clogged, misaligned, or malfunctioning.

Solution:

• Turn off the printer and unplug it from the power source for a few minutes.
• Plug it back in and turn it on to see if the error clears.
• Run the printer’s automatic print head cleaning utility through the printer’s settings.

If the issue persists, perform a manual cleaning of the print head using a lint-free cloth and a small amount of water or a print head cleaning solution.

Head Cleaning Solution For Epson Hp Canon Inkjet Printers (50ml) WITH DROPER – Garg Computers

5. Error Code: “Paper Jam”

Error Message:

Paper is jammed inside the printer.

Cause:

A paper jam can occur in the paper feed path or at the output tray.

Solution:

• Turn off the printer and unplug it from the power source.
• Open the printer’s cover and remove any jammed paper carefully.
• Check the rear of the printer (if applicable) for paper that may be stuck there.
• After clearing the jam, ensure there are no small paper fragments inside the printer and reload the paper properly.

6. Error Code: “No Paper”

Error Message:

The printer does not detect paper in the tray.

Cause:

The paper tray may be empty, or the paper is not loaded properly.

Solution:

• Check the paper tray to ensure paper is loaded correctly and aligned properly.
• Make sure the paper is not overfilled, and the paper guides are adjusted to the size of the paper.
• Reload the paper and press the “Resume” button to clear the error.

7. Error Code: “Printer Offline”

Error Message:

The printer is not connected or responding to the computer.

Cause:

The printer is either not connected to the computer or there’s a communication issue.

Solution:

• Ensure that the printer is properly connected via USB or network (Wi-Fi or Ethernet).
• Restart both the printer and your computer.
• If using a USB connection, check the cable and port. If using Wi-Fi, ensure the printer is connected to the correct network.

Set the printer as the default printer in your computer’s printer settings.

8. Error Code: “Ink Cartridge not recognized”

Error Message:

The printer is unable to recognize one or more ink cartridges.

Cause:

This error is usually caused by an improperly installed or faulty ink cartridge.

Solution:

• Remove the ink cartridges and reinstall them, ensuring they are seated correctly.
• Clean the metal contacts on the ink cartridges and inside the printer with a soft, lint-free cloth.
• If the issue continues, replace the faulty ink cartridge with a new one.

9. Error Code: “Cartridge Error”

Error Message:

A problem with the ink cartridge is preventing the printer from functioning.

Cause:

This could be due to a faulty or incompatible ink cartridge.

Solution:

• Ensure that you are using compatible ink cartridges for the Epson L5290.
• Try reseating the cartridge and ensure it clicks into place.
• If the issue persists, replace the ink cartridge with a new, compatible one.

10. Error Code: “Firmware or Software Issue”

Error Message:

A firmware or software issue is preventing the printer from operating properly.

Cause:

This error typically occurs due to outdated or corrupted firmware or drivers.

Solution:

• Check for firmware updates on the Epson website and update your printer’s firmware if necessary.
• Ensure that you are using the latest printer drivers for your operating system.
• If needed, uninstall and reinstall the printer software on your computer.

General Troubleshooting Tips:

• Restart the Printer: Power cycle the printer by turning it off, waiting for 10-15 seconds, and turning it back on.
• Check Connections: Ensure that the printer is properly connected to your computer or network.
• Reset the Printer: If persistent issues occur, try resetting the printer to factory settings (refer to the user manual for instructions).